F.A.Q.

Credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, PayPal, bank transfers for corporate accounts. Cash accepted on board.

Yes, all our vehicles are equipped with contactless terminals. Payment by card or cash directly with your chauffeur.

5 minutes before pickup, in accordance with French VTC regulations. To guarantee a premium vehicle, we recommend booking 2 hours in advance.

Small pets are accepted in a carrier or transport bag. For large dogs, please contact us in advance.

Yes, free of charge. Group 0+ infant carriers, group 1 seats, and group 2/3 booster seats. Please specify your children's ages when booking.

The V-Class accommodates up to 7 bags. Skis, bicycles, instruments? Our concierge team will find the solution.

Nothing. We track your flight in real time. Your chauffeur adapts accordingly. 30 minutes of free waiting time after landing.

Total flexibility. A 15-minute ride can become a 10-hour chauffeur hire. Automatic hourly billing.

You are in charge on board. Air conditioning, music, silence: our chauffeurs adapt to every request.

Call our concierge: 06 75 06 05 37. Quick retrieval guaranteed. Our chauffeurs systematically check the vehicles.

Never mandatory. Our chauffeurs are fairly compensated. If you wish to leave a tip, you are free to do so.

Cancellation is free up to 6 hours before. Modifications possible up to 2 hours before, subject to availability.

Professional liability insurance up to 1 million euros. Travel with complete peace of mind.

Several years of experience. Recruited by invitation only. Exclusive Glide training programme.

All of France and neighbouring countries: Belgium, Switzerland, Luxembourg, Germany. Paris and Ile-de-France as a priority.